Contact BedGuide
Email [email protected]. One editor reads every message. Beds in the BedGuide shop are sold and delivered by the bed company named on the order, so contact that company first about delivery, returns or refunds.
How do I report a mistake on a page?
Email the page address and what you think is wrong. A link to a source helps, such as GOV.UK, a British Standard or the maker's own specification. We check it and fix it if we were wrong. Material fixes are dated on the public corrections log. Our editorial policy explains how we check facts.
How do I get a bed company listed?
Follow the steps on how to get listed. A business needs an active Companies House record and its own working website. Listing is free. Nobody can pay for a place or kinder wording. How we verify company profiles explains the checks. Already listed? Claim or correct your profile.
How can my company sell beds on BedGuide?
Apply on sell on BedGuide. Verified UK bed companies can list beds and mattresses in the BedGuide shop. Customers pay you through Stripe, you deliver, and BedGuide takes a fee on each sale.
Can I ask about a partnership or advertising?
Yes. Read the partner plans first. Paid placements are always labelled. They cannot buy a directory place, a badge, kinder wording or a higher position in the A–Z list.
How do I make a privacy request?
Email us with "Privacy request" in the subject. The privacy policy says what we hold and your rights. We only hold what you send us by email and your cookie choice.
How do I report a security problem?
Email us with "Security" in the subject. Our security.txt file lists the same contact for automated tools.
Can BedGuide help with my order or complaint?
For an order from the BedGuide shop, contact the bed company named on your receipt first. They are the seller and handle delivery, returns and refunds. If they do not reply within 2 working days, email us with your order reference and we will chase them. For orders from other shops, contact that shop. Read delivery and returns. For free advice on consumer rights, use Citizens Advice. Our guide to UK bed refund and return rights explains the basics in plain English.
Who runs BedGuide?
BedGuide is published by Elite Digital AI Solutions Ltd, a company registered in England and Wales (Companies House number 17250017). The registered office is 71-75 Shelton Street, London WC2H 9JQ. Post is not monitored daily, so email is faster. The editor is Kaiser Khan.